Audit
We spend time inside your business, on site or remotely, mapping how calls, emails, orders and sales really flow.
- Every process scored for time and money
- What AI should and shouldn't touch
- A fixed price for the build
AI operations for UK businesses
Your bestemployee neverclocks off.
We find where AI can answer your phones, take orders, send quotes and chase your sales. Then we build it into your business and run it for you. More revenue, lower costs, every hour of every day.
- 18:42 Order taken by phone
- 19:15 Quote priced and queued
- 21:03 Missed caller texted back
- 23:47 Delivery query answered
- 02:10 Hot lead flagged
- 04:30 Overdue invoice chased
- 06:55 Morning report sent
See it work
It's 18:42. You've gone home.
A trade customer rings to reorder. Nobody's in the office. Your AI receptionist picks up on the first ring.
Call in
Incoming callAI on the line
Dave · Kerr CleaningAccount recognised from number
AI receptionistGood evening, Northfield Trade Supplies. How can I help?
CallerHiya, it's Dave at Kerr Cleaning. Same as last month, but double the blue roll.
AI receptionistNo problem, Dave. That's 12 cases of 2-ply blue roll and 6 of green hand soap, to the usual Paisley address?
CallerAye, that's it. Thursday OK?
AI receptionistThursday morning, booked. I'll text your confirmation now. Anything else?
Behind the scenesLive
- ✓Caller matched to accountKC-0412 · last order 19 Sep
- ✓Previous order pulled, quantities doubledStock checked · all available
- ✓Order #20418 created in your systemSMS confirmation sent to Dave
- ✓21:03 · Missed call texted backCallback booked for 08:30
- ✓23:12 · Web quote priced from your listWaiting for your approval
Morning report · 06:55
- 14
- calls handled
- 6
- orders taken
- 3
- quotes ready
Where the money leaks
Most businesses lose more after 5pm than they realise.
None of this shows on your P&L. It shows up as customers who went elsewhere and good staff buried in admin.
Calls nobody answers
A caller who hits voicemail usually rings the next supplier on the list. That's an order you paid to win, gone.
Quotes that sit
The first clear price tends to win the job. Quotes waiting in an inbox go cold fast.
Leads chased once
One reply goes out, then nothing. Most sales need several follow-ups that never happen.
Hours of re-keying
Orders typed from emails, invoices chased by hand, reports pulled together on a Friday night.
How it works
Audit. Build. Run.
You're not buying a chatbot. You get a partner who works out where AI pays, puts it in properly and stays accountable for the results.
Build
We set up the AI agents and connect them to your phone line, inbox, website, CRM and order system.
- Trained on your products, prices and tone
- Tested with your team before go-live
- Staff shown exactly how to work with it
Run
We monitor, tune and improve it every month so it keeps getting better instead of quietly breaking.
- Monthly report in pounds won and hours saved
- New automations as you grow
- One point of contact, no tickets
What we build
AI that does real work.
AI phone receptionist
A natural-sounding voice agent that answers every call, day or night. It takes orders, books appointments, answers stock and delivery questions and puts urgent calls through to the right person.
No more voicemail. No more "we're closed".
AI inbox & quoting
Reads every email and web enquiry, drafts replies in your voice, prices quotes from your own lists and files everything. You approve what goes out.
Quotes out in minutes, not days.
AI sales follow-up
Every lead is followed up by email and text until it buys or says no. Hot leads are flagged for your team, and lapsed customers get a nudge to reorder.
The follow-up your team means to do. Done.
Back-office automation
Order entry from emails and PDFs, invoice chasing, stock alerts and a daily summary of what happened. The admin that eats your best people's week.
Hours back, every single week.
Why Click Vault
Commercial people who build AI.
- We start with the money
- Every recommendation comes with what it should earn or save. If the numbers don't stack up, we'll tell you not to do it.
- It fits how you work
- We plug into your existing phone line, email, website and systems. No new way of working for your team.
- We stay on the hook
- The monthly Run service means someone is responsible for it working, improving and reporting back.
- Your data stays protected
- UK GDPR from day one, with a data processing agreement and clear rules on what the AI can see and do.
Questions
What owners ask.
Will AI replace my staff?
That's not the aim. We take the repetitive, after-hours and overflow work off your team so they can spend their time on customers and the jobs that need a person. Most clients use the time saved to grow without hiring.
How much does it cost?
It depends on what's worth automating in your business, so we don't publish prices. The audit gives you a fixed price for the build and a clear estimate of the monthly running cost before you commit, and the audit fee comes off the build.
Do I need to change my systems?
Usually not. We work with the phone line, email, website, CRM and accounting or order software you already have. Where something can't connect, we'll tell you during the audit.
What if the AI gets something wrong?
You set the rules. Anything that matters, like quotes, refunds or unusual requests, can be held for a person to approve. Every conversation is logged, and the monthly Run service is where we review and tighten things up.
Is my customer data safe?
We work to UK GDPR, sign a data processing agreement with every client and only use providers that meet those standards. You decide what information the AI can access.
How quickly will I see results?
Phone and inbox agents typically go live within a few weeks of the audit, and you'll see the effect from the first night. Sales follow-up and back-office work build over the following months.
Free 30-minute call
Unlock
Unlock
the vault.
Tell us how your business runs. We'll show you where AI could earn or save you money. No obligation, no jargon.